Privacy

Privacy Policy

The Qmail Group | A Panama Red Productions Pty Ltd business.

1. General Conditions

1.1 This Privacy Policy relates to your usage of the sites located at queenslander.co and queenslander.com (“Site”) and should be read in conjunction with The Q Mail Group,Terms and Conditions. This document outlines how we collect information from you, how we may use your information, the options available to you regarding our use of your personal information and how you may access and update this information.

1.2  As we may update this Privacy Policy from time to time, we encourage you to review this page periodically for the latest changed to our privacy practices. If we make any material changes you will be notified via an email or by means of a notice on the queenslander.co/com website prior to any changes becoming effective. For any further questions relating to anything contained in this document please contact us.

2. Personal Information Collection

2.1 Personal information will be collected through our registration process at your participation. To fully complete our registration you will be required to give us certain compulsory pieces of personal information. To this end you will not be able to use our services anonymously. Should you chose not to provide any of the above information, or provide inaccurate information, we may refuse to accept your registration and refuse you access to our services.

2.2 It is your sole responsibility to make sure all collected personal information is correct and up to date. Should any of your collected information change it is your responsibility to bring the changes to our attention by either making all necessary changes via Account Settings or by contacting us directly at privacy@qmail.com.au

3. Use of Personal Information

3.1 All personal information is collected in order to offer goods and services to you, for billing purposes, to respond to customer service requests, to administer your account and to protect against fraud and abuse.

3.2  We may also contact you about products and services, either from us, any of our related entities or a third party, in which we believe you may be interested. When we contact you in this manner, we will provide you with an opportunity to opt out of any further similar communications from us. You may opt out of receiving these communications at any time by emailing the word STOP to stop@Q Mail.com.au. By providing your personal information to us, you consent to us using your personal information for sending you information about offers, products and/or services, either from us, any of our related entities or a third party, which we consider may be of interest to you.

3.3  Should at any time you which to opt out of any subscription newsletter service or marketing email service then you can follow the prompts to unsubscribe which shall be on the bottom of the email or contact us.

3.4  You may request a copy of all personal information by emailing us at privacy@Q Mail.com.au We shall attend to all requests within a reasonable period of time. Access to your personal information may be refused if:

(i)  providing access would pose a serious and imminent threat to life or health of a person;

(ii) providing access would create an unreasonable impact on the privacy of others;

(iii) the request contains no merit, may be frivolous and / or vexatious; and

(iv) access to personal information is denied by law.

4. Technologies used

4.1 Cookies are utilised on this website to maximise user experience. Cookies are enable to remember your personal user settings and for authentication purposes. Cookies can be controlled by you via the specific browser you use to view this website. Rejecting the use of Cookies will not mean you will not be able to use this website but some features and areas of the website may be limited to you.

4.2  We gather certain information automatically including internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages. Operating system, date/time stamp, and clickstream date. This automatically collected data is linked to your personal information. This is done so that in the event of a dispute or a bug, we can review all actions taken that led to the outcome and attempt to resolve all issues.

4.3  We, and/or our partners, affiliates, or analytics or service providers, may use tracking technologies such as cookies, beacons, tags, and scripts to analyse trends, administering the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies from these companies on an individual or aggregated basis.

4.4  If you visit the Site, we may also collect the following information during your visit:

the date and time you accessed each page on the Site;

(1) the URL of any webpage from which you accessed the Site;

(2) cookies which track your visits to the Site;

(3) and the web browser that you are using and the pages you accessed.

5. Data Protection and Retention

5.1 As the safety and security of all your personal information is important to us we endeavour to keep all personal information as secure as reasonably possible.

5.2  All personal information will be retained on our servers even after deactivation of your account. This will be necessary    for us to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Links to 3rd Party Websites

6.1 Our site may include links to other websites whose privacy policy may be different from those of Q Mail. We encourage you to first carefully read the privacy policy of any 3rd party website you visit before supplying any personal information to them.

7. Non-Personal Information

7.1  You agree that any feedback, testimonials and/or customer service requests provided to us by you may be used for training and/or marketing purposes. You acknowledge that you relinquish any propriety rights you may hold over information, data, or opinions that you provide to us by way of a testimonial, complaint, or feedback. You also acknowledge and agree that any feedback you provide maybe shared with third parties via social media and associated programs.

7.2  If you have provided any information by way of feedback, testimonial and/or customer service request that you wish to have deleted, you can contact us at the details listed below.

The QMail Group
Email: privacy@qmail.com.au
Telephone: 130 406 693